Wilson Center Box Office Information

Location

The box office is located just inside the Sharon Lynne Wilson Center for the Arts, located just south of 198th and Capitol in Brookfield’s Mitchell Park.

Hours

Monday through Friday from 12:00 noon until 5:00 pm

Saturdays from 10:00 am to 2:00 pm. 

The box office is also open beginning two hours prior to ticketed events.

How to Purchase Tickets

Purchase your tickets online: For your convenience, internet ticketing is available 24 hours a day, seven days a week by clicking on the Buy Tickets Link.  Tickets must be paid for at the time of order using Visa, Mastercard, Discover, or American Express.  Internet orders are assessed per ticket fees and a handling fee.

Purchase in person: Tickets may be purchased at the box office window during box office hours.  Tickets must be paid for at the time of the order using cash, check, or credit card.  No additional fees are assessed for in person purchases. 

Purchase over the phone: You may purchase tickets over the phone during box office hours at 262.781.9520.  Phone orders must be paid for at the time of order via credit card.  Phone orders are subject to either a $2 or $4 per order service charge, depending on the ticket price.

Purchase via fax: Ticket orders may be faxed to 262.781.9198.  Faxed orders must be paid for at the time of order with a credit card and are subject to a $4 service charge.

Purchase by mail: Orders may be mailed to Sharon Lynne Wilson Center for the Arts, 19805 W. Capitol Dr., Brookfield, WI  53045.  Mail orders can be paid for by check or credit card and are subject to a $4 service charge.

Single tickets purchased inside of one week prior to a performance will be held at will-call. Tickets purchased outside of one week prior to a show will automatically be mailed unless otherwise requested.

Group Tickets

The Wilson Center often offers discounts for groups of 10 or more.  To inquire about group pricing or to order group tickets, call Patty Lanious at 262.373.5025.

Student Rush

We offer ½ priced tickets for students for Wilson Center performances taking place in the Kuttemperoor Auditorium.  Rush pricing begins two hours prior to the performance and is based on availability.  Rush tickets may be purchased in person and a valid student ID must be presented.

Accessibility

The Wilson Center is ADA compliant.  We have a limited number of wheelchair-accessible seats.  Please let the Box Office representative know that you will need accessible seating at the time of purchase. 

Refunds and Exchanges

We regret that we cannot offer refunds.  Exchanges may be made, pending availability

and are subject to a fee.

Weather Policy
We do not cancel or reschedule Wilson Center performances, nor do we offer refunds due to inclement weather. However, because we work with the School District of Elmbrook, certain School shows may be postponed due to school closings or delays.  Please call the box office or the school if you have questions.

Bringing Children to Wilson Center Events
Patrons are discouraged from bringing any child under the age of 6 years to performances, unless that particular performance is geared toward or appropriate for younger audiences.  Parents are encouraged to contact the box office for information about the appropriateness of a given performance for young children. If your children attend a performance with you, a ticket will need to be purchased for them.  Please remember that this means babies as well as toddlers.

Parking

The Wilson Center has ample free parking in an outdoor lot adjacent to the building.

When to Arrive

It is recommended that patrons arrive approximately 20 minutes prior to the start of a performance.  This allows for time to park the car, check your coat, pre-order your intermission beverage, and find your seat without feeling rushed.

Late Arrivals
Out of courtesy to the actors and audience, patrons arriving after the performance has begun will be seated at the discretion of House Management, possibly not until the first intermission.